SHIPPING & RETURNS
Thank you for visiting and shopping at STREET CANDY FILM. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping charges for your order will be calculated and displayed at checkout based upon your geographic location and total order value.
Return & Exchange Policy
Due to the nature of our product, we accept returns only if the original package hasn’t been opened or altered in any way. Buyers will be responsible to return the product in the original packaging and will cover the shipping cost plus all eventual custom charges, unless the item you purchased is defective. Please make sure to inspect and report any damaged packages upon delivery to the carrier and contact us with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.